Welcome to Crownwood Healthcare
Our residents are at the heart of everything we do. We recognise what a privilege it is when someone chooses to live in one of our Homes and that we must always remember that these Homes are their Homes. We like to provide our services based on the core value and belief that our residents do not live in our workplace, we work in their Home. Our residents are our majority stakeholders and their voices matter. As such, we value engagement with our residents and their families to ensure we can provide the highest quality of care in the best possible surroundings.
We wish to provide all our residents with a new and fulfilling chapter in their lives, always taking into consideration their individual health and care needs. We provide this in a homely environment with care that will enable them to live as independently as possible with privacy, respect, dignity and with the opportunity to make their own choices and decisions.
Our staff are all valued and skilled members of a dedicated team whose hard work and contributions make a palpable difference to the lives of everyone within our Homes. As such, we will always strive to be outstanding, to continually learn and develop our Homes and our service, so that we are able to enhance and enrich the lives of those we care for, their families and one another.
Within the Crownwood Healthcare Group, we have an ongoing refurbishment programme which includes improvements to both the exteriors and interiors of each Home. Our Home Managers will keep all residents and their families up to date in relation to any major works being completed that may affect any Home for any scale of time. If you have any questions regarding refurbishment plans for any Home, please approach the relevant Home Manager who would be more than happy to speak with you. We also share progress of improvements in each of our Homes through our social networking platforms, Facebook and Instagram, so please feel free to follow us.
We aim to provide you or your loved ones with superb respite and long term nursing care to make life that bit easier and more enjoyable. If you or your loved one is considering the need for nursing care, please feel free to contact us or come and visit us to see what we can offer. We look forward to welcoming you to our Homes.
Crownwood Healthcare Named ‘Most Outstanding Boutique Care Home Group in the UK 2024’ by Embue
Crownwood Healthcare is proud to announce that it was awarded the prestigious title of Most Outstanding Boutique Care Home Group in the UK 2024 by Embue. This accolade is a testament to the organisation’s unwavering commitment to excellence in care, dedication to residents, and ongoing improvements across its homes.
Senior Management Team
Mitesh Kunvarji
Director
Mitesh serves as the Director and Nominated Individual for the entire Crownwood Healthcare Group, leading with a clear vision to continuously move care forward across all Homes within the organisation. His focus is rooted in delivering truly person centered care,care that is not only high in quality but also authentic, compassionate, and responsive to each individual’s needs. Driven by a genuine passion for improving the lived experience of every resident, Mitesh champions an approach that helps people maintain as normal and fulfilling a life as possible, regardless of their health challenges. He believes in empowering residents, respecting their choices, and creating environments where dignity, independence, and well being come first. To ensure this ethos is consistently woven into every aspect of Crownwood’s services, Mitesh works closely with the Director of Care Services, the Head of Services, and all Registered Managers. Together, they uphold rigorous standards, strengthen compliance, and drive ongoing improvement,ensuring that every Home within the Group reflects the highest levels of safety, professionalism, and heartfelt care.
Gillian Burnham
Director of Care Services
The Crownwood Healthcare Group is guided by the expertise and compassion of our Director of Care Services, Gillian Burnham, who has been an integral part of our organisation since 2015. A First Level Registered Nurse with more than 20 years of dedicated experience in care home management, Gill brings not only exceptional clinical knowledge but also a deep, genuine love for delivering high-quality nursing care.Throughout her career, Gill has managed both local and national services, consistently upholding and exceeding CQC regulatory standards. She is well-known for cultivating strong relationships with local healthcare partners, residents’ families, and wider multi-disciplinary teams,relationships built on trust, respect, and a shared commitment to excellent care. Gill also holds a City and Guilds Registered Manager’s Award and is proactive in staying informed of the latest local and national care initiatives. Her forward-thinking approach ensures that our homes remain at the forefront of best practice, innovation, and person centered care. Above all, Gill’s passion for nursing is at the heart of everything she does. Her warmth, mentorship, and unwavering dedication set the tone for our care culture and help ensure every resident is treated with dignity, compassion and genuine kindness.
Pete Bowley
Head of Services
Appointed Head of Services in September 2025, Pete Bowley is a key member of the Senior Management Team at Crownwood Healthcare Group. Working closely with Gill and Mitesh, Pete plays a central role in shaping how services are delivered across the organisation, supporting seamless operations, championing best practice, and driving continuous improvement in every home and service line. Pete’s journey with Crownwood began in 2015, following his earlier years at Temple Ewell Nursing Home starting in 2010. From his first role as a Healthcare Assistant through to Nursing Associate, Deputy Manager (2017–2022), and later Training and Technical Manager (2022–2025), Pete has built a career grounded in compassion, capability, and a deep commitment to quality care. What truly sets Pete apart is his passion, for people, learning, and service excellence. He is dedicated to empowering staff at every level, ensuring they have the training, technical support, and confidence to deliver outstanding care. Even in his senior leadership position, Pete remains hands-on with group-wide training and continues to be a go-to source of guidance for teams across the organisation. Modern in his approach and driven by a belief that great care starts with great people, Pete brings energy, experience, and a forward-thinking mindset to Crownwood Healthcare. His leadership remains a vital part of ensuring the Group continues to operate at its very best.
Operational Support Team
Emily Tunbridge
Operations Manager
Emily is the driving force behind day-to-day operations at Crownwood Healthcare. Based primarily at our Temple Ewell home, she’s regularly on the move, supporting our homes across Medway and ensuring every service reflects the high standards we’re known for. Since joining the Crownwood family in March 2021, Emily has become an indispensable part of the organisation. She manages much of the essential behind the scenes work that keeps our homes running smoothly and works closely with the Senior Management Team to support planning, service development, and the operational heartbeat of the group. What truly sets Emily apart is her passion for Crownwood Healthcare and its mission. She is deeply committed to creating a seamless, supportive environment for staff and residents alike, championing a culture of compassion, consistency, and continuous improvement.
Gill Mussett
Nurse Assessor
As Crownwood Healthcare’s dedicated Nurse Assessor, Gillian (Gill) Mussett plays a vital role in welcoming every new resident into our homes. Gill leads our comprehensive pre-assessment process, taking the time to truly understand everyone’s clinical, emotional, and personal needs to ensure we can provide the highest standard of care from day one. A Registered Nurse with extensive experience in nursing home and complex care settings, Gill brings a depth of expertise that guides families through what can often be an overwhelming transition. Her warm, person-centred approach and commitment to clarity help residents and their loved ones feel informed, supported, and confident in their journey with us. Gill is known for building strong, collaborative relationships across multidisciplinary teams in hospitals, community services, and beyond. Her ability to connect, communicate, and coordinate ensures seamless continuity of care and sets the tone for the positive, compassionate experience that Crownwood Healthcare is proud to deliver. Professional, approachable, and deeply passionate about her work, Gill is often the very first touchpoint families have with us, and she ensures that first impression reflects our values, our standards, and our promise of exceptional care.
